Last updated: November 2025
What we collect
- Order details — name, shipping address, e-mail and phone number, so we can deliver your parcel and contact you about it.
- Chat messages — the conversation you have with us when arranging payment and delivery.
- E-mail address — only if you join our newsletter.
- Basic analytics — pages viewed and device type, used to improve the store.
What we do not do
- We do not store card numbers. Payment is arranged privately and processed outside this website.
- We never put product names on the outside of a parcel.
- We do not sell or rent your data to third parties.
Who we share it with
Only with the parties required to fulfil your order: the shipping carrier and, where applicable, our payment processor. They receive only what they need.
How long we keep it
Order records are kept for as long as required for accounting and warranty purposes. Newsletter addresses are kept until you unsubscribe.
Your rights
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Contact us and we will action it within 30 days.
Cookies
We use essential cookies to keep your cart working and a small amount of analytics. You can block cookies in your browser; the cart may stop working if you do.