Refund & Returns

For hygiene reasons, intimate products cannot be returned once the sealed packaging
has been opened. This is standard practice for the category and protects every customer.

We will replace or refund if the item arrives damaged, is faulty on
arrival, or is not the item you ordered. Contact us within 7 days of delivery with a
photo of the issue and your order number.

Refunds are issued to the original payment method once the return is approved.